Boy Hides from Three Intruders; Calls 911

An 11 year-old boy, in Hollywood, Florida was at home alone when he heard three teenagers breaking in the house. He called his Dad, Luis Gutierrez, Sr., who had just left to go to the store.  Luis Sr called 911 to report the break in while on his way home.

Luis, Jr. got his dog, the phone, found a hiding place beneath his bed and called 911.

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Luis was able to remain calm and speak quietly while talking to the 911 operator; he was very brave.

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My issue with this story is the 911 operator. Although I'm not blaming her for following procedure, initially, she didn't believe Luis and told him she wasn't sure it was a real emergency.

Prank calls are a problem for 911 operators, but it's better to err on the side of caution which she did.

In an emergency, every second counts. Should 911 operators take precious time deciding if there is a real emergency or should they send emergency assistance even if they believe it is a prank?

What do you think? Scroll down and leave your comments.

Have a happy "hump day"!

Peace